questions

Before you ask.

Short answers to what first-timers ask most. Each links to the full, checked guide.

Before you go

Do I need a visa?

Many passports get in without one, usually for up to 90 days — but it depends on your passport. Check the Ministry of Foreign Affairs list. Residents of the US, UK, Australia, Canada and a few others can apply online for a tourist eVISA; at the airport the notice must be shown live on your phone, not as a screenshot.

Full guide →
Do I need travel insurance?

Yes. Japan’s tourism organizations recommend it for every visitor: care is good but can be expensive. Look for a policy that pays the hospital directly.

Full guide →
Will my phone work?

Free Wi-Fi exists at airports and convenience stores but comes and goes. If you rely on maps, set up an eSIM before you fly or rent a pocket Wi-Fi at the airport.

Full guide →
What plugs does Japan use?

100 volts everywhere. Most phone and laptop chargers are fine (look for “100–240V”). Single-voltage hair dryers may need a converter.

Full guide →
When should I go?

Late March–early April for cherry blossoms, mid-October to early December for autumn leaves. June–July is the rainy season, August–September can bring typhoons. See the month-by-month chart.

When to go →

Money

Cash or card?

Both. Cards work in most city shops, restaurants and taxis, but restaurants are where they fail most. Keep enough yen for a meal and a bus fare. Seven Bank and Japan Post Bank ATMs are the easiest for foreign cards.

Full guide →
Should I tip?

No. Restaurants, taxis and hotels don’t expect it. A thank-you does the job.

Full guide →
How does tax-free shopping work now?

From November 1, 2026 you pay the full price, then get the tax back when you leave: spend ¥5,000+ (before tax) in one store on one day, keep the goods in your carry-on, and scan your passport at the airport kiosk within 90 days.

Full guide →
Is there a departure tax?

¥3,000 per departure since July 1, 2026 — almost always already included in your plane ticket.

Full guide →
Will my hotel add a tax?

Some cities add a small tax per person, per night — Kyoto and Tokyo do, for example. Rates are set locally.

Full guide →

Getting around

Should I buy a Japan Rail Pass?

Only if you cover long distances. Prices rose on October 1, 2026 (7 days, ordinary: ¥53,000). Price your actual tickets first.

Full guide →
Suica, PASMO or ICOCA?

They all work on trains, buses and in convenience stores across Japan. Get one on day one — cards often don’t cover short train fares.

Full guide →
How do I get from the airport to the city?

Every big airport has a train, a bus and taxis. From Narita, the Narita Express or Keisei Skyliner; from Haneda, the Keikyu Line or the monorail. Pick by your luggage, not just the clock.

Full guide →
What about big suitcases?

Send them ahead. Airport counters and most hotels deliver bags to your next hotel, often the same or next day — then ride the train with a day bag.

Full guide →

On the ground

What number do I call in an emergency?

110 for police, 119 for fire or an ambulance. The Japan Visitor Hotline (050-3816-2787) answers 24/7 in English, Chinese and Korean.

Full guide →
What about earthquakes?

Japan is well prepared. Install the free “Safety tips” app before you go — it sends alerts in 14 languages.

Full guide →
I’m vegetarian / eat halal. Is it hard?

Doable, but plain-looking food often uses fish stock (dashi), and many dishes use sake or mirin. Ask about the stock and sauces every time, and carry a card in Japanese.

Full guide →
Are public toilets easy to find?

Yes — clean, free, and at stations, sights and most convenience stores. The red square button is stop.

Full guide →
Are things closed on holidays?

Watch three periods: New Year (late Dec–early Jan), Golden Week (late Apr–early May) and Obon (mid-Aug). Book early and check opening days.

Full guide →

About psst and our plans

Who is psst, JAPAN?

Locals in Japan who check things before we write them. No faces, no influencer selfies — just answers.

About us →
What do you sell?

Day-by-day trip plans: ready-made from our tested library, or tailor-made around your dates and people. Booking opens in November 2026.

Plan with us →
Do you book hotels or tickets?

No. We tell you what to book and when; you book it yourself.

Plan with us →
Is the guide really free?

Yes. Sign up for the free Weekly Whisper and the 12-page guide lands in your inbox with your welcome email. Unsubscribe in one click.

Get the free guide →

Facts checked against official sources (Ministry of Foreign Affairs, Japan Tourism Agency, JNTO, JR, National Tax Agency) in October 2026. Rules change — the full guides list the details.